You can use our script to delete UniFi Super Admin accounts from SSH.

The normal process for deleting Super Admin accounts is to go to Settings > Admins > Edit and change the role from Super Administrator to Administrator, then delete the Admin from each site on the controller.

On a controller with many sites, this can be time consuming, so we wrote a script to automate the removal process:

First, you'll need to get SSH access to your server: https://support.hostifi.net/en/articles/3437198-how-to-ssh-or-sftp-into-your-unifi-server

Log in via SSH, then use wget to download the script from GitHub:

wget https://raw.githubusercontent.com/HostiFi/mongo-delete-unifi-super-admin/master/mongo-delete-unifi-super-admin.py

Customize the -u input to provide the username of the Super Admin account to be removed. Run the script:

python mongo-delete-unifi-super-admin.py -u username

You can verify that the account has been removed under Settings > Admins inside UniFi.

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